Terms
Last updated: 2026-11-12
1. Who we are
The Service is provided by Droplet English ("we"), operating from British Columbia, Canada. It includes the Droplet English Chrome extension, the website dropletenglish.com and related apps (together, "the Service"). Contact: support@dropletenglish.com.
2. Accepting these terms
By using the Service you agree to these terms and our Privacy Policy. If you do not agree, do not use the Service. Users under 13 need a parent's or guardian's permission and supervision.
3. Accounts
Some features work without signing in. Sign-in uses your Google account. Keep your account secure; you are responsible for what happens under it.
4. Free plan and Pro
- The free plan costs nothing; some AI features have a daily allowance.
- Pro is a monthly or yearly subscription. Its benefits and price are as described on the Pricing page at the time you subscribe.
- "Unlimited" on Pro is subject to fair use. Normal personal study is never affected. If use is far beyond personal use (for example automated bulk requests), we may slow it down or contact you.
5. Subscriptions, renewal and cancellation
- Payments are processed by Stripe and charged in US dollars.
- Subscriptions renew automatically. The renewal price is shown before you pay (for example, the second-year price of an early-bird yearly plan).
- You can turn off auto-renewal at any time. You keep Pro until the end of the period you paid for, and you are not charged again.
- New Pro subscribers get a 7-day free trial: you enter payment details but are not charged during the trial, and turning off auto-renewal during the trial costs nothing. Otherwise the plan you chose is charged when the trial ends.
- If we change prices, we will email subscribers at least 30 days before, and the new price applies from the next renewal.
- Refunds follow our Refund Policy.
6. Acceptable use
Do not:
- break or bypass quotas or payment limits;
- call the Service in bulk with automated tools, or resell it;
- use it for unlawful content or to infringe others' rights.
We may suspend or end accounts that do.
7. AI content
Explanations, sentence analysis and translations are partly generated by AI and may be wrong. They are for learning only, not for legal, medical, financial or other decisions that need accuracy.
8. Your content and data
Your lookups, saved words and study records are yours. We process them only to provide the Service, as described in the Privacy Policy. You can email us at any time to delete your account data.
9. Intellectual property
The Service's software, design and text belong to us. Dictionary data comes from open-source projects such as ECDICT and is used under their licenses.
10. Third-party services
The Service relies on Google (sign-in), Supabase (data storage), Anthropic (AI) and Stripe (payments). If they fail, the Service may be temporarily unavailable.
11. Disclaimer and limitation of liability
The Service is provided "as is". To the extent the law allows, we do not promise it will be uninterrupted or error-free, and our liability to you is limited to the amount you paid us in the previous 12 months.
12. Changes to the Service
We may change or remove features. If we shut down the paid Service entirely, we will refund the unused part of your paid period.
13. Changes to these terms
We will post important changes on the website and email subscribers. Continuing to use the Service means you accept the new terms.
14. Governing law
These terms are governed by the laws of the Province of British Columbia and the federal laws of Canada that apply there.